Privacy Policy

Your name and contact details, your passport and identity documents, the medical information and photographs you upload, and — if you apply for financing — your employment and income details.

To prepare your case for a licensed healthcare provider, to arrange your travel, and — only if you apply for financing — to submit an application to the bank you chose.

We do not sell your data and we do not use your medical information for advertising.

The SafraCare team handling your case. The hospital and doctor treating you. If you apply for financing, the bank you chose sees only what it needs to assess the application — never your medical photographs.

Documents are stored privately and encrypted. Access requires a short-lived signed link or an authenticated staff account, and every access is recorded.

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it once your case is closed and any legal retention period has passed. Contact your case manager or write to us.